Technical Support Hours: Monday - Friday, 7:30 AM - 6:00 PM

Contact Information:

Telephone Number: 207-532-1254 or 1-866-335-1254

Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Remote Support Portal - https://remote.pioneerbroadband.net (Go here if directed by a technician or any time you need remote assistance during normal business hours)

Email Configuration Settings:

Incoming: POP or IMAP available: mail.pioneerbroadband.net

Outgoing: SMTP Server: mail.pioneerbroadband.net, Port 587, User must authenticate with full email address and password

DNS Servers: 64.89.247.15, 64.89.240.3

Web Hosting Server login: https://genius.pioneerbroadband.net:2083/

WebMail login: https://mail.pioneerbroadband.net