Privacy Policy

PRIVACY POLICY

Pioneer Wireless Network, Inc., d/b/a Pioneer Broadband, is committed to maintaining the confidentiality, integrity and security of personal information entrusted to us by current and prospective customers. We want you to know how we protect your information and how we use it to service your account. Please take a moment to review our Privacy Policy. 
 
Your Right to Know 
You have the right to know what we do with the personal and confidential information we collect about you in the normal course of business of offering, processing, administering and maintaining the Information Technology/Telecommunications  products/services you purchase from us. Because we value the integrity of our customer relationships, we want to assure you that we are properly safeguarding this important information. 
 
Personal Information We Collect 
We collect personal information that you provide to us on applications, other forms and in interviews. In addition, we maintain information about your transactions with us, such as payment history.  We may maintain your credit card information on file if your account is configured for automatic payment or if we have received a payment for services from you via that credit card.  We may obtain and maintain other information with regard to your use of any Internet service we provide, such as; Internet Protocol address, log of web sites visited, email address, log of email transactions, physical address, telephone number, etc..
 
Information We May Disclose 
We may share your personal non public information on a confidential basis only with authorized employees, representatives and third parties whose services are required to assure the highest level of service to you. By law we are permitted to share information about you without your prior permission under certain circumstances to certain persons and organizations such as:
 
· Law enforcement or other governmental authorities to protect our legal interest, or in cases of suspected fraud or illegal activities.
· Authorized persons as ordered by subpoena, warrant or other court order or as required by law.
· Parties acting in a fiduciary or representative capacity for you (attorneys, accountants, and auditors).
· Parties enforcing our rights in connection with the settlement of a debt, the transfer of interests or an audit.
· Parties administering transactions as requested or authorized by you.
 
We will not disclose any non-public personal information about you or about any other customers or former customers except as authorized by law, as described in this Privacy Notice or as otherwise communicated to you. Because we respect and share your concern for privacy, we will not provide your personal information to anyone outside of our companies except as described above. We will notify you if we make any material change in this Privacy Notice. We may share selected personal and financial information about you with our affiliated companies in order to better serve you and to offer you worthwhile products and services. 
 
Protection of Your Information 
Reasonable care will be taken to keep pertinent records current, complete and accurate. If you see any inaccuracy in your statements, or in any other communication from us, we would appreciate your assistance in making corrections by contacting us. 
 
We will protect all information collected about you, and we will restrict access to your non-public personal information by maintaining physical, electronic and procedural safeguards. We will restrict access to protected data only to individuals who must use it in the performance of their job-related duties. Employees who violate our Privacy Policy will be subject to disciplinary action, which may include termination.